SHERIDAN, WYOMING – December 30, 2025 – Crypto customers in Washington State got a sudden wave of relief today as Coinme said it can operate fully again after reaching an agreement with the state’s financial regulator.
What Happened and Why It Matters
Coinme, Inc. announced it has reached an agreement with the Washington State Department of Financial Institutions (WA DFI) to stay the agency’s temporary order to cease and desist. The company says that stay allows Coinme to resume full operations in Washington State.
For everyday users, the significance is less about legal wording and more about basic access: being able to use a service normally, without uncertainty hanging over every login or transaction. When a financial app or exchange pauses operations, it can instantly turn routine money management into a stress spiral—especially during the holidays, when budgets are tighter and time feels scarce.
Coinme says this development followed its submission of detailed financial records and operational information that clarified key facts about the company’s business practices. The company also notes it can continue serving customers in Washington State while it addresses any remaining concerns.
What “Resuming Full Operations” Means for Customers
Coinme’s announcement is focused on restoring service, but it also signals something else customers care about: the relationship between a platform and its regulators. When a company says it is working with regulators and providing records, it can reduce the fear that customers are left in the dark.
Coinme frames this as a path forward—continuing operations while addressing issues that may still be under review. That’s important because it sets expectations: service is back, but the conversation with regulators isn’t necessarily “over,” and customers should still stay alert and organized.
"Our commitment to customer protection and regulatory compliance remains our top priority," said Neil Bergquist, CEO of Coinme. "We're grateful to the WA DFI for addressing this during a busy holiday season. We look forward to working with the WA DFI to preserve our long-standing collaborative relationship that has been in place since our inception in 2014."
A Practical Mindset for Crypto Users Right Now
Even when operations resume, it’s normal to feel cautious. Crypto services can be a mix of convenience and uncertainty, and announcements like this often bring emotional whiplash—relief, then the nagging question of “what should I do next?”
Here are a few grounded steps customers can take without overreacting:
- Review your recent activity and make sure you recognize all transactions tied to your account.
- Save copies of any confirmations or receipts for transfers, redemptions, or purchases you’ve made.
- If you have questions about vouchers or access, reach out to the company’s support team through its official support channels.
- Keep an eye on future updates from the company, especially if you rely on the service for regular transactions.
The bigger lifestyle takeaway is simple: when money tools get disrupted—whether it’s banking, payments, or crypto—the best protection is clarity. Being able to find your records, confirm access, and know where to ask for help can turn a stressful situation into something manageable.
Mini FAQ
Q: What did Coinme announce today?
A: Coinme said it reached an agreement with the Washington State Department of Financial Institutions to stay a temporary cease and desist order, allowing it to resume full operations in Washington State.
Q: Why was the stay granted, according to Coinme?
A: The company said it submitted detailed financial records and operational information that clarified key facts about its business practices.
Q: Can Coinme serve Washington State customers now?
A: Coinme said the stay allows it to continue serving customers in Washington State while addressing any remaining concerns.
Learn more at https://coinme.com/